Customer Service WinWin Bangladesh

No matter what specific problem you are facing, you can contact WinWin Bangladesh Support via email. To do so, just send an e-mail to one of the official contacts. Depending on the nature of the issue, use one of the following addresses.

• General Questions – support@winwin.bet;
• Security – security@winwin.bet;
• Account lockout issues – block@winwin.bet;
• Public Relations and Advertising – marketing@winwin.bet;
• Partnership Matters (online) – b2b@winwin.bet;
• Become an agent – agents@winwin.bet;
• Complaints and suggestions – complaints@winwin.bet;
• Data Protection – dpo@winwin.bet.

We consider players’ letters one by one and always try to do it as quickly as possible. But in some cases, the waiting time for a response can be up to 24 hours. You can help us speed up the process by following these guidelines:

• Do not leave the letter title field blank. It can be used to describe your problem in a few words;
• Try to talk about your problem in as much detail as possible in one letter. The more letters you send, the longer it may take to review them;
• Do not reply to emails that have been sent to your email as part of a promotion or newsletter. This will prevent you from contacting the WinWin support team;
• If you have screenshots or any other materials that can help us resolve the issue, please attach them to the email;
• Be polite and patient. Do not insult support staff.

You can also contact us by email using the feedback form. It is available on the official website.

If you can’t wait 24 hours and you need expert advice urgently, use the online chat. This method of communication is also suitable for getting answers to simple questions. For example, related to deposit, withdrawal, registration or bonus activation.

To write to us in chat, launch it on any page of the official website and send a message. The waiting time for a response is no more than 15 minutes on average.